For more than two decades I was Crown Counsel with the Government of Ontario, advising on consumer protection, public safety, administrative law, regulatory policy, and enforcement. I worked directly with the decision-makers, regulators, and enforcement agencies who run Ontario’s regulatory system, and helped build the legislative and regulatory frameworks they operate under.

I now use that experience from the other side of the table. I advise businesses, regulators, professional healthcare organizations, real estate sector clients, boards, and executives on regulatory risk, governance, compliance, investigations, enforcement matters, and strategic decision-making. My clients range from private lenders and hospitality operators to organizations working through the complex process of establishing regulated institutions in Ontario.

What I bring is an insider’s understanding of how government institutions assess risk, reach decisions, and respond when something goes wrong. When you are facing regulatory uncertainty, government scrutiny, reputational risk, or an operational problem you cannot yet name, I help you find a path forward — bringing clarity to complexity, identifying the options, weighing the risk, and setting out practical strategies you can act on with confidence.

Outside private practice, I serve as a Director and Treasurer of the Consumers Council of Canada — Canada’s leading independent consumer advocacy organization. That work keeps me close to the issues consumers and businesses face in the real marketplace, and journalists covering those issues regularly come to me for comment.

I’ve been quoted by CBC, the Globe and Mail, Canadaland, and Do Not Pass Go on consumer rights, competition law, data privacy, and cybersecurity. My approach is straightforward: simplify complexity, solve problems, and deliver practical solutions.

Does any of this sound familiar?

• Something doesn’t feel right — but we can’t identify the real problem.
• We’re facing a difficult decision. What’s the best path forward?
• A regulator, stakeholder, or business partner is asking hard questions. Now what?
• Our board or leadership team can’t reach consensus. How do we move forward?
• Is this a legal issue, a governance issue, or something else entirely?
• We can see change coming. How do we prepare before it becomes a crisis?
• The situation has escalated quickly. Where do we begin?

If any of that lands, you’re in the right place. Most of my work starts exactly there — before anyone is certain what kind of problem they have.

Affiliations

• Director & Treasurer, Consumers Council of Canada — including its application to the Competition Tribunal seeking to break up Live Nation / Ticketmaster (2025–ongoing)
• Ontario Bar Association

Selected Experience

• Acting for registrants under the Trust in Real Estate Services Act
• Advising private mortgage lenders on registration exemptions and ongoing compliance
• Day-to-day regulatory and commercial advice for businesses operating under Ontario licensing regimes
• Advised on the regulatory response to a fatal industrial explosion and the restructuring of the sector that followed — emergency response, public inquiry, and the design of a new safety regime
• 25+ years advising under Ontario’s regulatory statutes, including consumer protection, technical safety, privacy, and freedom of information legislation

In the Media

They basically get to write the rules of the game. Consumers who have to pay that freight.

Neil Hartung, CBC Radio, on Live Nation’s market power

I’ve been featured on CBC Radio, CBC Go Public, the Globe and Mail, Canadaland, Do Not Pass Go, Beyond the Firewall, and the Welland Tribune. See media appearances →

Have a regulatory or legal problem that needs solving?

Our first conversation is a discovery call — no charge, no obligation. Let’s talk about what you’re dealing with.